Heat Pump Repair, Installation & Maintenance in Austin (And Surrounding Areas)
Heat Pump Repair, Installation & Maintenance in Austin (And Surrounding Areas)
Austin’s Heat Pump Experts
We’ve served the local Austin community for decades, and value the trust our customers place in us when they call us first. We pride ourselves on our thoroughness and customer-first approach when assessing your AC needs. Whether your heat pump needs maintenance or repair, or you’re looking to replace a heat pump or upgrade your system, you can count on us to provide superior service and guaranteed craftsmanship.
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Easy Booking
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Fast Turnarounds
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Licensed & Insured
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Precision Diagnostics
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1-Year Comprehensive Warranty
Knowledge & Expertise That Delivers Superior Heat Pump Repair Services
Our experienced technicians have the expertise and tools necessary to diagnose and repair any heat pump issue, from minor repairs to complete replacements. Learn more about heat pumps and how you can keep them running smoothly.
The easiest way to determine whether you have a heat pump is to check your heat settings. If your thermostat has an emergency heat setting, you have a heat pump.
If you turn your heat on in the winter and your “AC” unit is running, it’s because you have a heat pump instead of a standard AC.
A few technical details aside, heat pumps and air conditioners are virtually identical when they’re operating in cooling mode. The difference is that a heat pump pulls double duty and acts as a heater as well.
Heat pumps and air conditioners can both be great choices. They both provide ample home cooling and are ideal for the long Texas summer. Which one is right for you, will depend on your needs and goals.
With proper regular maintenance, heat pump, and air conditioner efficiency are fairly equal, provided they are comparable in size, features, and efficiency ratings.
A heat pump’s energy efficiency really shines during the winter months. Because of the way these systems function, Austin residents with installed heat pumps generally experience significantly lower energy bills when they turn on the heat.
A heat pump is more expensive than a furnace, but not necessarily more expensive than an AC. It’s almost always less costly to buy a heat pump than it is to install a furnace and air conditioning unit separately.
Because a heat pump does two jobs and has year-round demands, a standard AC unit will typically last longer than a heat pump. That said, a shorter life expectancy may be well offset by a heat pump’s ability to lower your energy costs in the winter.
What are the most common heat pump AC issues in Austin?
There are a variety of signs that your heat pump is struggling to perform. If you notice any of these issues with your AC heat pump, call RedHome Services and schedule a service for repair or replacement.
If your AC isn’t reaching your set temperature, it needs an assessment as soon as possible. A struggling AC might simply be a sign you’ve skipped regular maintenance but could indicate a larger problem requiring repairs or replacement.
Leaks can be caused by a clogged condensate line, a broken condensate pump, a broken float switch, a damaged drain pan, a disconnected drain line, frozen coils, or low coolant levels.
If you notice water around the indoor unit, you might be encountering a clogged or disconnected drain line, frozen coils, or low coolant levels.
Indoor leaks can also be caused by improper installation or the expansion/contraction of sealants over time. Re-sealing drains is usually a quick and affordable job.
Tip: Your indoor unit is connected to your outside heat pump, so it’s typically located on the inside of an exterior wall.
Leaks are a common occurrence. If you notice your system has lost cooling capacity, you might be dealing with a leak - even if you don’t see it. Don’t worry, a trained RedHome expert can locate the source of any leaks.
Some heat pumps are noisier than others. If you have an older unit that’s not state-of-the-art, you might hear some rattling, swooshing, or humming when you’re running your AC.
AC Sounds That Require Attention:
- Whistling
- Constant rattling
- Metal clanging
- Loud vibration
- Hissing
- Gurgling
- Screeching
Schedule A Service Today!
Don’t wait for a major issue to get your AC heat pump serviced. A total failure could leave you sweating on a hot Texas summer day. Call RedHome Services, and we’ll get an experienced AC specialist out to your home right away.
What type of maintenance does a heat pump need?
A heat pump requires regular, routine maintenance that’s similar to an AC tune-up. Routine heat pump maintenance improves system performance and prevents damage to vital components of your HVAC system by letting us get ahead of common problems.
Expert Maintenance Tip For Your Heat Pump
A clean filter is your heat pump’s best friend. If you run into an issue with your heat pump, such as weakened performance, lower airflow, or unusual sounds, try changing your air filter first and foremost. If your issue resolves when you change out the air filter, we recommend more frequent filter replacements.
RedHome Quarterly Heat Pump Maintenance Includes:
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Leak Detection
Checking the pressure of the system and the refrigerant level confirms that there are no leaks and makes sure that your unit will be able to cool effectively in the extreme Austin heat.
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Drain Inspection
Inspecting drains regularly ensures that water caused by condensation can drain out of your home. A blocked drain can result in extensive water damage and will cause your AC to shut down when you need it most.
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Changing the Air Filter
A clean air filter improves indoor air quality and prevents dust from entering the AC’s coil and blower. Dust makes your AC run less efficiently and can lead to parts wearing out much sooner.
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Voltage Assessment for Key Electrical Components
Checking voltages helps us ensure that components like the fan, compressor, and capacitor function properly.
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Indoor Evaporator Coil and Outdoor Condenser Unit Cleaning
Cleaning the coil and condenser allows cold air to be disbursed more effectively, which lets hot air escape more easily. Clean systems last longer because internal components don’t need to work as hard to remove heat from the system.
Our Customers Love Us
Honesty over everything. Two other companies said my 20 year old system was on its last legs, even though it was performing well, but these guys recommended some simple restoration fixes to keep it going strong. Not to mention they were kind, prompt, and knowledgeable. Take a wild guess who I’m using to replace it when it eventually needs to be!?!
I have been using Redhome’s services for my house and rental properties. He is always honest, prompt, and reliable.
The technician must be experienced as he immediately knew what the problem was & 30 minutes later cool air was coming out of the vents! I wish there were more stars to check 👍!!!!
Eldon is prompt , detail oriented, explains his work, and is courteous, friendly, and very knowledgeable and capable!!
Came right away and bing bang boom, fixed everything and out the door within an hour. Elton was a great guy and gave great service
Great work at an affordable price! Elton came out on short notice and stopped a leak for us and got our AC working again. Highly recommend!
Elton is truly one of a kind. We have trusted Elton and his team for every client of ours who has needed HVAC support, and they have been consistently excellent every time. Elton is incredibly knowledgeable, professional, and dependable, and he always takes the time to explain things clearly and make sure the job is done right. Anna is also amazing. She is kind, responsive, and so helpful, and together they make such a strong team. They are quick to respond, easy to work with, and always provide the kind of service that gives us confidence when referring them to our clients. They are truly a powerhouse team and, in our experience, one of the very best in Austin.
We had Mr. Elton Stewart of Red Hat come by Sunday early morning as promised. He quickly diagnosed the issue with our HVAC and fixed the problem. Fantastic. Also reasonably priced. Thank you Mr. Stewart and Red Hat.
Mr. Elton Stewart from Red Home HVAC Services serviced our AC unit this morning. On a Sunday and early morning right on time as promised. Fantastic, very happy. He was extremely professional, diagnosed the issue quickly and rapidly and fixed the problem. All this and reasonably priced. Thank you Mr. Stewart and thank you Red Home.
Great experience with Redhome! Elton came in to fix several issues due to another HVAC company’s incorrect installation.
Great professional work at a reasonable rate. On time and efficient too!
Hands down the best service experience we've had with HVAC in Austin. Our AC went out and our normal provider (which we had on subscription!) wasn't available for a week. Redhome picked up the phone, and the team was out the same day. They diagnosed and fixed in no time. No less than a day later, we had another unrelated issue, and they were back at our house over the weekend. Honest, skilled, and just genuinely good folks. This is the team you put in your phone and call whenever you have issues.
My A/C went out during the typical 90°F+ Austin spring evenings and made it unbearable to sleep. Devin came out, walked me through how my system worked and its different components, did some basic preventative maintenance on the system, and explained what to look out for in the future. Great company and I can't recommend them enough. They offer a couple of packages available for continued support for the year which is great for the Texas heat if you have children or animals that can't be without A/C.
Exceptional knowledge, service and professionalism. Pricing is approachable and detailed out.
RedHome is always fast to respond, quick to find the issue and the service is like no other. Highly recommend if you want a trustworthy family owner business with integrity.
We recently had a new air conditioning unit installed and could not be happier with the experience. We shopped around quite a bit before making a decision, and this company stood out immediately for their honesty and transparency. No pressure, no gimmicks — just straightforward information and fair pricing. Our technician, Elton Stewart, was fantastic. He was kind, professional, and took the time to explain everything clearly. You can tell he genuinely cares about doing the job right. The installation went smoothly, and everything is working perfectly. If you’re looking for an honest company with skilled technicians, I highly recommend them and definitely ask for Elton!
The absolute best HVAC company in Central Texas and Austin. Do not hire Radiant or another private equity owned HVAC company. Elton is the best.
Elton and Devon were incredible! I texted them my heat had gone out on the day before another cold snap was coming. They were there the same day, on time, and fixed my problem onsite. I will definitely use again and could not recommend more highly!
Prompt, professional, very knowledgeable, more than fair, honest, clean. Feel lucky to know about Redhome. I'm a remodeler and I've seen all kinds of contractors. These guys are the real deal, the ones you're looking for.
Elton always provides great service and clear explanations of any issue. Highly recommend.
Our entire experience from start to finish with Redhome was exceptional. Elton was very professional and provided top notch service with clear communication and precision throughout. They were recommended to me from a friend and I could not be more impressed
Elton and Redhome are always quick and reliable! Love working with them!!!
Redhome showed up at the time that I was given. Other services were not always so prompt. Elton was extremely helpful and knowledgeable.
Best experience… Elton is very knowledgeable and so patient. He was able to answer all my questions and put my mind at ease.
Third time using Redhome for home ac/heating problems. They are always very responsive, knowledgeable, polite and genuinely seem to enjoy helping fix your problem. Thanks!
As usual, Elton did a great job! He has been to my home to check my gas heater and air conditioner for many years. Because of his attention to detail the working life of my older unit has been extended by at least a couple of years. Today, Elton did routine winter maintenance, checked for gas leaks, changed the filter and did a small repair on the unit. He is always professional, polite and friendly. I took advantage of signing up for the spring and winter checkups for next year to secure a place in line. When it comes time to replace my air conditioner and gas heater I will get Elton’s input and already plan on having him do the installation.
Elton is such an honest and informative guy. So glad we found RedHome!
Our go-to guy! Professional, prompt, and just a great guy. We are so fortunate to have his help!
I appreciate that this is a local, family-owned business. Anna was very helpful scheduling my appointment, and Elton did a great job diagnosing and fixing my AC in a single visit. He provided clear explanations and estimates, and he was friendly and easy work with.
Elton is the best! He was available in a pinch and solved the AC problem same day. He is my go to!
Elton came out on a Sunday with less than 3 hours notice! He addressed the issue with my ac unit within 30 minutes and his pricing is always very reasonable. I can’t recommend Elton / Redhome Services enough.